Auto-download cases from every scanner portal, into one folder
Checking 3Shape, iTero, Medit, DS Core, Carestream, Planmeca and Dexis — plus email — every day to download new cases is a job nobody should have to do by hand.
To download cases from scanner portals automatically, connect each portal your lab already uses to Scan Inbox using your own portal logins. It watches all of them — iTero, 3Shape, Medit, DS Core, Carestream, Planmeca, Dexis — plus a catch-all case email, and the moment a new case lands anywhere it pulls the files, renames them to your convention and drops them into the folder your CAD software already watches. Nothing to check by hand, and your clinical data stays in your own folders — Scan Inbox doesn't store it.
The daily portal round: eight logins to find one case
If your lab takes work from more than one clinic, the new cases never arrive in one place. They're spread across whichever scanner each dentist happens to own — and every brand has its own portal with its own login. So someone on your team opens 3Shape, then iTero, then Medit Link, then DS Core, then Carestream, then Planmeca, then Dexis — and then checks email, WeTransfer and Dropbox for the cases that come in loose.
For each new case you then download the files, rename them to match your lab's convention, and drop them into your CAD's watch folder by hand. Repeat that for every case, every day. A case sitting in a portal nobody opened that morning gets handled late — or missed entirely.
What "auto-download" actually means here
Scan Inbox watches every portal for you and pulls each new case the moment it lands. There are three steps, and after setup you do none of them:
- Watch every portal at once. Connect the portals your lab already uses with your own logins, plus a catch-all case email. Scan Inbox monitors all of them continuously — no more opening eight tabs to see what's new.
- Download and rename automatically. When a case appears, its files are pulled and renamed to your convention, so STL and case files land already named the way your lab expects.
- File into your CAD's folder. Each case is dropped straight into the folder your CAD software already watches. You open it and start designing — no manual move, no re-sorting.
By hand vs. one inbox
| Checking portals by hand | Scan Inbox | |
|---|---|---|
| Where you look | 7+ portals, email, WeTransfer, Dropbox | One inbox |
| Finding new cases | Open each portal and scan it | One alert when anything lands |
| Downloading | Manual, per case | Automatic |
| Renaming | By hand, every time | To your convention, automatically |
| Into the CAD folder | Drag and drop by hand | Filed straight in |
| Missed or late cases | Whenever a portal goes unchecked | Nothing slips through |
Your files, your folder, your logins
Scan Inbox uses your lab's own portal logins and a dedicated case email. Files flow straight from the portal into your own folder — it doesn't sit between you and your clinics, and it doesn't store your clinical data. It's a standalone tool, not a lab-management platform, so there's nothing to migrate: it files cases into the folder your existing CAD already watches.
Stop checking portals by hand
Connect your scanner portals once. Scan Inbox auto-downloads, renames and files every new case into the folder your CAD already watches — your files stay in your own folders.
Enter your work email to get access
Connects to the scanner portals your dental lab already uses.
FAQ
Which scanner portals can it auto-download from?
3Shape (Communicate / Unite), iTero / MyiTero, Medit Link, DS Core / Sirona Connect, Carestream CS Connect, Planmeca and Dexis — plus a catch-all email for cases that arrive by email, WeTransfer or Dropbox. Using one we haven't listed? Tell us and we'll add it.
Where do the downloaded case files end up?
In your own folder — specifically, the folder your CAD software already watches. Files flow straight from the portal into that folder, renamed to your convention. Scan Inbox doesn't sit between you and your clinics and doesn't store your clinical data.
Do I have to change my CAD or lab software?
No. Scan Inbox is a standalone tool that files cases into the folder your existing CAD already watches. There's nothing to migrate and no lab-management platform to adopt.